Last Updated: July 2025

Exquisite Care Companies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our services, websites, and programs operated by the umbrella brand and its affiliates, including Exquisite Touch Home Care, Exquisite Healthcare Solutions, and Exquisite Wellness Pathways.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information:

• Name

• Date of birth

• Contact details (email, phone, address)

• Health information (in compliance with HIPAA, if applicable)

• Emergency contact information

• Insurance details

• Employment history (for staffing services)

b. Non-Personal Information:

• IP address

• Device/browser data

• Pages visited on our site

• Usage patterns

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and manage home care or recovery services

• To coordinate medical staffing and placements

• To respond to crisis intervention needs

• To communicate with you regarding services, appointments, or updates

• To comply with legal and regulatory obligations

• For internal analytics and service improvement

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Licensed healthcare professionals and staff for service delivery

• Third-party vendors who help us operate our business (e.g., IT, billing)

• Regulatory agencies, if required by law

• Emergency contacts or family members with your consent

All third parties are required to comply with our privacy and security policies.

4. Your Choices and Rights

You have the right to:

• Access the information we hold about you

• Request corrections or updates

• Withdraw consent at any time (unless required for legal compliance)

• Request deletion of your data where applicable

To exercise these rights, contact us at:
📧 info@exquisitecarecompanies.com
📞 804-937-7665

5. Data Security

We use physical, administrative, and technical safeguards to protect your data. These include encrypted communications, secure record storage, access controls, and employee training.

6. HIPAA Compliance (If Applicable)

As a healthcare service provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) is handled with the highest standard of privacy and security as outlined in our HIPAA Notice of Privacy Practices.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

8. Contact Us

For questions, concerns, or data requests, contact:

Exquisite Care Companies
📧 info@exquisitecarecompanies.com
📞 804-937-7665